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Case study: Long Road to Branchless Banking in Africa

FINCA International, in partnership with the Mastercard Foundation, has released a case study to highlight FINCA’s journey in deploying agency banking in Africa over the past four years. The case study outlines 10 strategic, operational and technical experience examples that other finance and microfinance institutions can consider when creating or building upon a similar program.

PHB Development supported FINCA in developing and implementing its Agency Banking channel – FINCA Express – in Malawi, Tanzania and Zambia, and has been instrumental in highlighting key insights leading to the lessons learned which are nicely documented by Nathan Were and Helen Lin in this informative case study.

Click here for the case study The Long Road to Branchless Banking: FINCA’s Experience Deploying Agency Banking in Africa

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